About us

We are a company made up of authentic people who are cordial and at our core, human. We believe that treating our clients with kindness and respect is the best way to provide them with the best possible service. At Donner & Associates, we believe it’s important to understand what is the situation of our clients and provide them with the information they need to make the best decision. Behind each agent is the work of a law department, marketing team, Relocation department, administration team and a Broker. We are always ready to help our clients with all of their real estate needs. With our experience in attention to detail, we provide our clients not only excellent service in the purchase or sale of their home but also with post-sale support. This is one of the main reasons why our clients recommend us. Donner & Associates is your Mexico Real Estate Expert!

Our corporate Philosophy

MISSION

To be authentic innovators, empathizing with our clients, collaborators and partners to maximize their investments and dreams.

VISION

To be leaders in the intermediation and representation of the interests of our clients.

VALUES

AUTHENTICITY, EMPATHY, EDUCATION, INNOVATION, COMMITMENT and SOCIAL RESPONSIBILITY

+Authenticity

We are authentic people who understand the needs of the clients, through cordial, humane, professional, and honest service. At Donner & Associates we work hard to provide our clients with the information they need to make informed decisions about their investment and how this can benefit their lifestyle.

+Empathy

We believe it’s important to understand what is the situation of our clients and provide them with the information they need to take the best decision. We care about our clients, their investments, loved ones, and interests.

+Education

It is a fundamental value that involves continuous learning and staying informed about the real estate industry. It empowers their agents to provide the best possible service by staying up-to-date with market trends, regulations, and innovative practices.

+Innovation

It refers to the constant pursuit of creative and forward-thinking solutions within the real estate industry. It involves embracing new technologies, methodologies, and ideas to enhance services, improve processes, and provide unique offerings to clients.

+Commitment

‌‌We are committed to providing our clients with the best possible service. You will have the support of your agent, Ryan Donner, and all the marketing, legal, location and admin team. We are here for you.

Social Responsibility

‌We believe in giving back to our community. We support a number of charities and organizations that are important to us, and we are always looking for ways to help those in need. We believe that it is important to help others and that by doing so, we are making the world a better place to live.

Green Commitment

We are constantly striving to improve our environmental practices and make a positive impact on the world around us. We believe that real estate can be a force for good, and we are committed to doing our part to make that happen.

EACH SALE IS A NEW TREE: For every sale we represent we purchase and plant one tree to help offset the carbon footprint of the sale, which makes a positive impact on the environment.

RIVER CLEAN-UP’S: We are constantly striving to improve our environmental practices and make a positive impact on the world around us. This helps to keep our city clean and free of pollution. It also helps to protect wildlife.

DIGITAL DOCUMENTS: We use technology to digitize 70% of our contracts and legal papers. This helps to reduce our reliance on paper, which is a major contributor to deforestation.

Proud to Be a Great Place to Work

At Donner & Associates, we’re honored to be officially certified as a Great Place to Work. This recognition celebrates our dedication to creating a supportive, inclusive, and empowering environment where our team members feel valued and inspired to grow.

We are proud Members of Leading Real Estate Companies of the World™

As part of the Leading Real Estate Companies of the World®, we connect México with global excellence in real estate.

Our affiliation means greater reach, unmatched expertise, and trusted partnerships for all your property needs.

Support to Non-Profit Organizations

We proudly support local non-profit organizations. We understand the importance of giving back and are committed to providing these vital organizations with the resources they need to succeed. Our commitment goes beyond providing a platform for donations; We believe that every organization should have access to the same tools and resources needed for success, regardless of their size or budget. Through our commitment to non-profit organizations, we hope to do our part in making the world a better place.

Casa Esperanza

Each year we sponsor What A Drag, this event support a home for women who were victims of domestic violence. We strive to continue our tradition of giving back and helping those in need. Through Casa Esperanza, we have been able to provide a safe space for women who are trying to rebuild their lives. The money raise in this event support has helped the home purchase essential items like beds and kitchen supplies that ensure the residents can live comfortably.

Rio Cuale Clean-up

Twice a year Donner & Asociados team organized a River Clean-up day. Each River Clean-up day, the team goes out to the nearest river, Rio Cuale, and spend a morning cleaning up trash and debris that have ended up in the water. It’s a great way to get outside, bond with coworkers, and give back to our community! 

During these events, Donner & Asociados provides water, gloves, trash bags, and other supplies to make the clean-up easier.
The River Clean-up days are always a great success and everyone has a fun time participating! We hope that by getting out into nature, we can all appreciate the environment more and strive to be a little bit greener each.

Toy Drive Puerto Vallarta

Each year during November and December, Donner & Asociados collects toys for kids in communities in need.  The toys go to children between the ages of 0 and 13.

This project began in 2020 with the goal of bringing joy to 80 kids.  Donner & Asociados is working with communities around Puerto Vallarta and Banderas Bay to ensure that the toys get to those who need them most during this special time of year.

We are proud to be part of this amazing effort and we encourage donations in any amount. Every donation counts! 

Supporting Free Public WiFi with Insider WiFi

Insider WiFi Logo

Donner & Asociados loves supporting the local community. One way we do this is by sponsoring free WiFi hotspots for tourists and locals alike.

We are the lead sponsor of Insider WiFi’s PVFreeWifi network, available along the Malecon, Los Muertos Beach, and in the Romantic Zone. Visit any of our sponsored locations for access to free internet.

Are you a business owner? Want to offer free WiFi at your location? Let the Ryan Donner Realtor team sponsor a hotspot for your business. Contact Insider WiFi today to learn more!